Hotel Hacienda Real - Ciudad del Carmen
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Hotel Hacienda Real
Ciudad del Carmen Calle 31 numero 106
No. of rooms
96
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
ES
8.2/10
No. of rooms
96
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
ES
8.2/10
Set in Ciudad del Carmen, 3.7 km from Carmen XXI Convention Centre, Hotel Hacienda Real offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Featuring a restaurant, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation features free shuttle service, room service and currency exchange for guests.
At the hotel, rooms are fitted with a desk. Every room has a safety deposit box, while certain rooms here will provide you with a balcony and others also provide guests with pool views. The units in Hotel Hacienda Real are equipped with a flat-screen TV and a hairdryer.
There is an on-site bar and guests can also make use of the business area. Languages spoken at the reception include English and Spanish.
Ciudad del Carmen International Airport is 1 km away.
The hotel day starts from hour 15:00 and ends at 23:30.
Double Room. This air-conditioned room features free Wi-Fi, cable TV and a coffee maker. It also comes with a work desk, ironing facilities and a private bathroom. Express check-out is also available. Some rooms have a private balcony. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies). ;
Presidential Suite. This spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as garden views. The unit offers 7 beds. ;
Double Room. The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. This double room offers a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds. ;
Junior Suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony, this suite also features executive lounge access, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
WiFi
Currency exchange
Fruitsadditional charge
Garden
Parking
Ironing serviceadditional charge
CCTV in common areas
Outdoor pool
Business centre
Packed lunches
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Toilet with grab rails
Free WiFi
Shuttle service
Physical distancing rules followed
Internet services
Contactless check-in/check-out
Airport shuttle (free)
Luggage storage
Breakfast takeaway containers
Fitness
Airport pick up
24-hour front desk
Express check-in/check-out
Staff follow all safety protocols as directed by local authorities
Linens, towels and laundry washed in accordance with local authority guidelines
Lower bathroom sink
Restaurant
Valet parking
Smoke alarms
Snack bar
Lift
Laundryadditional charge
Dry cleaningadditional charge
Pets allowed
Screens or physical barriers placed between staff and guests in appropriate areas
Outdoor furniture
Guest accommodation is disinfected between stays
Fitness centre
Face masks for guests available
Meeting/banquet facilitiesadditional charge
Private parking
Outdoor pool (all year)
Grocery deliveriesadditional charge
Delivered food is securely covered
Trouser pressadditional charge
Family rooms
Process in place to check health of guests
Non-smoking throughout
Designated smoking area
Food can be delivered to guest accommodation
Fax/photocopying
Non-smoking rooms
Shared stationery such as printed menus, magazines, pens, and paper removed
Invoice provided
Facilities for disabled guests
Bar
Hand sanitizer in guest accommodation and key areas
Shuttle service (free)
Access to health care professionals
Parking on site
CCTV outside property
First aid kit available
Airport shuttle
Key card access
Accessible parking
24-hour security
WiFi available in all areas
Air conditioning
Physical distancing in dining areas
Kid mealsadditional charge
Free parking
Guests have the option to cancel any cleaning services for their accommodation during their stay
Wheelchair accessible
Use of cleaning chemicals that are effective against Coronavirus
Room service
Special diet menus (on request)
All plates, cutlery, glasses and other tableware have been sanitized
Swimming pool
Sun umbrellas
Breakfast in the room
Daily housekeeping
Cashless payment available
Airport drop off
Security alarm
Public Bath
Fire extinguishers
