Moon Palace The Grand CancunInclusive - CancĂșn
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Moon Palace The Grand CancunInclusive
CancĂșn Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
Set in CancĂșn in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand CancunInclusive boasts an outdoor pool and year-round outdoor pool. The resort has a childrens playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.
A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating areayou can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries.
You will find a 24-hour front desk, hairdressers, and gift shop at the property.
This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is CancĂșn International Airport, 14 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information.
In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.
Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services.
Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply.
All promotional benefits are subject to change or may be suspended at any time without prior notice.
These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Grand Deluxe Garden View. The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Swim Up Suite Garden View. Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tilemarble floor. ;
Grand Family Suite Garden View. Guests will have a special experience as this family room features a hot tub. Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds. ;
Grand Presidential Suite. The hot tub is the standout feature of this suite. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The suites kitchen is available for cooking and storing food. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with streaming services. The unit offers 3 beds. ;
Grand Honeymoon Suite - King Size Bed. Guests will have a special experience as this double room features a hot tub. The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed. ;
Grand Governor Suite - King Size Bed. This suites standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with streaming services. The unit has 1 bed. ;
Grand Deluxe Garden View. This double rooms special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Deluxe Suite Garden View - Get 2 Free Nights at Punta Cana. This suites special feature is the hot tub. This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite features air conditioning, soundproof walls, flat-screen TV with streaming services, as well as winechampagne for guests. The unit offers 3 beds.
License number: 1230050337
24-hour front desk
Horse ridingoffsiteadditional charge
Business centre
Mini golf
Outdoor pool (all year)
Nightclub/DJ
Fitness/spa locker rooms
Body treatments
Swimming pool
Fitness centre
Security alarm
Kids' club
Private parking
Car hire
Couples massage
Dry cleaningadditional charge
Accessible parking
WiFi available in all areas
Spa and wellness centreadditional charge
Fitness classes
Guests have the option to cancel any cleaning services for their accommodation during their stay
Free parking
Facilities for disabled guests
Guest accommodation is disinfected between stays
Valet parking
Special diet menus (on request)
Terrace
Barber/beauty shop
Rooftop pool
Heated pool
Sun umbrellas
Personal trainer
Invoice provided
Games room
Cashless payment available
24-hour security
Smoke alarms
Entertainment staff
Yoga classes
Massageadditional charge
Spa lounge/relaxation area
Pedicure
Bowlingadditional charge
Facial treatments
Airport shuttle (additional charge)
Free WiFi
Neck massage
Golf course (within 3 km)additional charge
Steam room
Bike tours
Kids' outdoor play equipment
Sun terrace
ATM/cash machine on site
WiFi
Private beach area
Linens, towels and laundry washed in accordance with local authority guidelines
Restaurant
Hair colouring
Physical distancing rules followed
Indoor play area
Pool bar
Outdoor pool
Happy hour
Hair treatments
Family rooms
Live music/performance
Mobile app for room service
Ironing serviceadditional charge
Billiards
Outdoor furniture
Kid-friendly buffet
Saunaadditional charge
Manicure
Cycling
Process in place to check health of guests
Tour or class about local cultureadditional charge
Parking on site
Non-smoking rooms
Children's playground
Hot tub/Jacuzzi
Staff follow all safety protocols as directed by local authorities
Head massage
Use of cleaning chemicals that are effective against Coronavirus
Shared lounge/TV area
Tennis court
Beauty Services
Hair cut
Spa facilities
Kid meals
Beach
Access to health care professionals
Garden
Private check-in/check-out
Fire extinguishers
Safety deposit box
Designated smoking area
Parking
Cooking classadditional charge
Breakfast in the room
First aid kit available
Internet services
Snorkellingadditional charge
Water park
Body scrub
Back massage
Bar
Make up services
Currency exchange
Room service
Fishingoffsiteadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Board games/puzzles
Hand massage
Meeting/banquet facilitiesadditional charge
Fruits
Tour desk
Sun loungers or beach chairs
Guest accommodation sealed after cleaning
Airport drop offadditional charge
Fence around pool
Lift
Breakfast takeaway containers
Hair styling
All plates, cutlery, glasses and other tableware have been sanitized
Contactless check-in/check-out
Live sport events (broadcast)
Full body massage
Shuttle service (additional charge)
Babysitting/child servicesadditional charge
Luggage storage
Pool with view
Tennis equipment
Aerobics
Airport pick upadditional charge
Snack bar
Physical distancing in dining areas
Spa/wellness packages
Laundryadditional charge
Table tennis
Fax/photocopyingadditional charge
Fitness
Express check-in/check-out
Massage chair
Body wrap
Coffee house on site
Screens or physical barriers placed between staff and guests in appropriate areas
Face masks for guests available
Delivered food is securely covered
Swimming pool toys
Daily housekeeping
Evening entertainment
Lockers
Chapel/shrine
Wine/champagne
Foot massage
Airport shuttle
Key card access
Hand sanitizer in guest accommodation and key areas
Shuttle service
Air conditioning
CCTV in common areas
Food can be delivered to guest accommodation
Trouser pressadditional charge
