Hard Rock Hotel Cancun -Inclusive - CancĂșn
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Hard Rock Hotel Cancun -Inclusive
CancĂșn Boulevard Kukulcan Km 14.5 Hotel Zone
No. of rooms
524
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
Rooms for singles
We speak
ES
8.1/10
No. of rooms
524
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
Rooms for singles
We speak
ES
8.1/10
Set in CancĂșn, 400 metres from Playa Ballenas, Hard Rock Hotel Cancun -Inclusive offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Offering a restaurant, the property also has a private beach area, as well as a hot tub. The accommodation features a 24-hour front desk, airport transfers, a kids club and free WiFi throughout the property.
All rooms have a safety deposit box, while selected rooms also offer a balcony and others also have sea views.
The breakfast offers buffet, continental or American options.
The resort offers a sun terrace. You can play billiards, table tennis, and tennis at the 5-star resort.
La Isla Shopping Mall is 3.7 km from Hard Rock Hotel Cancun -Inclusive, while Cancun Government Palace is 16 km from the property. CancĂșn International Airport is 16 km away.
The hotel day starts from hour 15:00 and ends at 12:00.
Upon check-in photo identification and credit card is required.special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note that the Family Room at this hotel is only available for people travelling with children.
Infants from 0-3 years old are free
All children from 4 to 17 years old extra charges apply
When travelling with pets, please note that an extra charge of USD 150 per pet applies. Stays of more than 7 nights, 150 USD will be charged for each week, per pet. Dogs and cats only are permitted with a maximum of 2 pets per room with maximum 50 pounds weight limit per pet. Specific rooms only, restrictions apply. For more information, please contact the property directly using the contact details in your confirmation.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
Deluxe Ocean View Double. The spacious double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds. ;
Deluxe Lagoon View Double. The spacious double room features air conditioning, a minibar, a balcony with lake views as well as a private bathroom boasting a bath. The unit has 2 beds. ;
Deluxe Family Lagoon View (Two Bedroom). The spacious apartment features 2 bedrooms and 2 bathrooms with a bath and free toiletries. This apartment has air conditioning, flat-screen TV with satellite channels, lake views, as well as chocolate for guests. The unit offers 3 beds. ;
Deluxe Lagoon View King. The spacious triple room features air conditioning, a minibar, a balcony with lake views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Diamond Ocean View King. The spacious triple room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Deluxe Ocean View King. The spacious triple room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Suite. The suite offers a safe deposit box. The unit has 2 beds. ;
Deluxe Family Ocean View - Two Bedroom. The spacious apartment has 2 bedrooms and 2 bathrooms with a bath and free toiletries. This apartment features air conditioning, flat-screen TV with satellite channels, sea views, as well as chocolate for guests. The unit has 3 beds. ;
Deluxe Family Ocean View Double Beds - Two Bedroom. The spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 4 beds. ;
Deluxe King Room. The spacious triple room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed. ;
Deluxe Double Room. The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds. ;
Triple Room. The spacious triple room offers air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. This triple room has a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 1 bed. ;
Double Room. The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a shower. This double room has a tea and coffee maker, a wardrobe, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 2 beds. ;
Triple Room. The spacious triple room offers air conditioning, a minibar, a balcony with lake views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Double Room. The spacious double room offers air conditioning, a minibar, a balcony with lake views as well as a private bathroom featuring a bath. The unit offers 2 beds. ;
Deluxe King Ocean View Classic. The spacious triple room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Deluxe Double Ocean View Classic. The spacious double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds. ;
Diamond Ocean View King Classic. The spacious triple room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed. ;
Deluxe Family Ocean View Two-Bedroom Double Beds Classic. The spacious double room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 4 beds. ;
Deluxe Family Ocean View Classic -Two bedroom. The spacious apartment features 2 bedrooms and 2 bathrooms with a bath and free toiletries. This apartment has air conditioning, flat-screen TV with satellite channels, sea views, as well as chocolate for guests. The unit offers 3 beds. ;
Rock Royalty Ocean View King. The spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
License number: 005-007-000198/2025
Beauty Services
Pool bar
Private beach area
Internet services
Pets allowed
Sun terrace
Fire extinguishers
Children's playground
Minimarket on site
Hair styling
All plates, cutlery, glasses and other tableware have been sanitized
Security alarm
Golf course (within 3 km)additional charge
Guest accommodation is disinfected between stays
Table tennis
Fruits
Babysitting/child servicesadditional charge
Luggage storage
Cashless payment available
Wine/champagneadditional charge
Private parking
Free WiFi
Karaoke
Free parking
Evening entertainment
Full body massage
Shuttle service
Kids' pool
Dry cleaningadditional charge
Laundryadditional charge
Beachfront
Restaurant
Lockers
CCTV outside property
Spa lounge/relaxation area
Billiards
Pet bowls
Use of cleaning chemicals that are effective against Coronavirus
Tennis equipment
Tennis court
Meeting/banquet facilitiesadditional charge
Manicure
Garden
Make up services
Shallow end
Higher level toilet
Invoice provided
Safety deposit box
Staff follow all safety protocols as directed by local authorities
Smoke alarms
Guests have the option to cancel any cleaning services for their accommodation during their stay
Spa facilities
Family rooms
Designated smoking area
Swimming pool
Airport shuttle
Live sport events (broadcast)
Fitness
Hot tub/Jacuzzi
Body treatments
Bar
Fence around pool
Back massage
Fitness/spa locker rooms
WiFi available in all areas
Yoga classes
Sun umbrellas
Beach
24-hour security
Tour desk
Kids' outdoor play equipment
Ironing serviceadditional charge
Access to health care professionals
Kid meals
Key card access
Linens, towels and laundry washed in accordance with local authority guidelines
Pedicure
Spa and wellness centreadditional charge
24-hour front desk
Toilet with grab rails
Airport pick upadditional charge
Snack bar
Body wrap
CCTV in common areas
ATM/cash machine on site
Airport shuttle (additional charge)
Couples massage
Live music/performance
Airport drop offadditional charge
Concierge service
Water slide
Parking
Barber/beauty shop
Indoor play area
Trouser press
Breakfast in the room
Kid-friendly buffet
Sun loungers or beach chairs
Shuttle service (additional charge)
Massageadditional charge
Express check-in/check-out
Entertainment staff
WiFi
Wheelchair accessible
Facilities for disabled guests
Spa/wellness packages
Room service
Games room
Neck massage
Waxing services
Pool with view
Hair colouring
Accessible parking
Hair cut
Parking on site
Daily housekeeping
Outdoor pool
Lift
First aid kit available
Kids' club
Hair treatments
Facial treatments
Air conditioning
Coffee house on site
Infinity pool
Fitness centre
Outdoor furniture
Outdoor pool (all year)
Valet parking
Food can be delivered to guest accommodation
Non-smoking rooms
