Cristalino Lagoon Front Hotel, Restaurant & Spa - Bacalar
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Cristalino Lagoon Front Hotel, Restaurant & Spa
Bacalar 511 Costera
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
Children stay
is not possible
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
is not possible
Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers a concierge service and a tour desk. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.
The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Cristalino Lagoon Front Hotel, Restaurant & Spa provides some rooms with lake views, and the rooms include a balcony.
Chetumal International Airport is 34 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the New Years Gala, it is paid directly to the hotel and is mandatory forguests, it only applies to the night of December 31. This fee includes access to the celebration, special dinner (food only) and special decoration related to the event
Deluxe King Room. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Deluxe Twin Room. The spacious twin room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
King Room with Lake View. The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed. ;
Junior Suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
License number: 010-007-005088/2025
Face masks for guests available
Smoke alarms
Saunaadditional charge
Parking
Guest accommodation is disinfected between stays
Food can be delivered to guest accommodation
24-hour front desk
Fire extinguishers
Steam room
All plates, cutlery, glasses and other tableware have been sanitized
Car hire
Restaurant
Luggage storage
Key card access
Adults only
Laundryadditional charge
Breakfast in the room
Linens, towels and laundry washed in accordance with local authority guidelines
Fax/photocopyingadditional charge
Express check-in/check-outadditional charge
Meeting/banquet facilitiesadditional charge
Daily housekeeping
Physical distancing rules followed
Free WiFi
Ironing serviceadditional charge
Garden
Hand sanitizer in guest accommodation and key areas
Room service
Shuttle service (additional charge)
Free parking
Parking on site
Bar
Spa and wellness centreadditional charge
Snack bar
Trouser pressadditional charge
Non-smoking rooms
Air conditioning
Tour desk
Spa facilities
Private parking
Shared stationery such as printed menus, magazines, pens, and paper removed
Outdoor furniture
Accessible parking
Terrace
WiFi
Cashless payment available
CCTV outside property
24-hour security
Guests have the option to cancel any cleaning services for their accommodation during their stay
Outdoor pool
Physical distancing in dining areas
Non-smoking throughout
Infinity pool
Outdoor pool (all year)
Heated pool
Airport shuttle
WiFi available in all areas
Sun loungers or beach chairs
Safety deposit box
Breakfast takeaway containers
Shuttle service
CCTV in common areas
Special diet menus (on request)
Swimming pool
Sun terrace
Wine/champagneadditional charge
Screens or physical barriers placed between staff and guests in appropriate areas
Invoice provided
Airport shuttle (additional charge)
Delivered food is securely covered
Concierge service
Sun umbrellas
Use of cleaning chemicals that are effective against Coronavirus
First aid kit available
Contactless check-in/check-out
Access to health care professionals
Massageadditional charge
Staff follow all safety protocols as directed by local authorities
Internet services
